Lufthansa City Center travel agency AG
Hardly any other business is as dynamic as the agency business: short-term client appointments, presentations, and orders - and the travel that goes with it - are a normal part of everyday life. A central organization makes little sense here; each employee must be able to manage his or her projects independently.
Before voya: status quo & requirements
Challenging times require new solutions: Digital first, facilitation starts mi the technology, booking, billing, reporting & familiar service on one platform, 100% remote deployable.
With voya: effects & impacts
The fear that reorganizing travel management and integrating the process on the voya platform would be complex, time-consuming and costly proved to be unfounded. The opposite was and is the case: The use of voya immediately saves time and costs.